**Updated review In the past Geo Water has provided excellent service and has been very responsive. In 2021 and 2022 they have had quite a bit of staff turnover causing some of the interactions to be not what we are used to with them. The owners gave me a call and let me know some of the difficulties in staff turnover. They care deeply about their customers and business so I am going to say be patient and reach out and ask to speak to the owners directly. They have spent two decades building their business and are working extremely hard to get past the resource shortage caused by the pandemic. I have a great deal of respect for them calling me when I shared my experience. Knowing context of what is going makes all the difference. I would hate for a bump in the road to impact a great company. I would recommend GeoWater and suggest being patient in 2022 and allowing them to prioritize folks without any usable water. Long term their service is worth the wait.
Sue was very helpful with trouble shooting over the phone. The tech Paul, was incredibly knowledgeable and helpful. Good overall experience with GeoWater..
They were extremely helpful every step of the way. From troubleshooting, to the actual replacing of the part we needed. They were informative and helpful. When there was a delay, they notified us promptly. I would highly recommend anyone in the area do business with them! We will be doing business with them for a long time to come.
Spoke to a project manager about an issue I’m having. Unbelievable customer service. He talked through everything with me even though they can’t service my area. This great customer service is hard to come by.